Rub a finger along the fascia. If it comes away green or grey and the surface underneath is still glossy, that is growth and it cleans off completely. If it comes away chalky white and the plastic underneath is dull, that is oxidation — years of UV have degraded the surface of the material itself.
Cleaning an oxidised surface gets it clean. It does not get it white, because there is nothing left to clean off. Restoring colour at that point means a uPVC restorer or a coating, which is a different trade with a different lifespan and a different price. We would rather tell you that in advance than take payment for a clean that was never going to do what you were hoping for.
Most people book this alongside gutter cleaning, which is the sensible way round — same access, same visit, and the outside of the gutter needs it anyway.
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Useful to send: a photo of the roofline from the ground, and a close-up if you can get one. The close-up is what tells us whether it is growth or oxidation, which decides whether cleaning is the right job at all.
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